User Experience 101
An oldie but a goodie–my take on user experience as it relates to business.
interesting perspectives from a few others…
Nice UX overview by Kevin Mireles. A few holes and discrepencies but still nice.
Webword interview with Jesse James Garret author Elements of User Experience.
IBM Ease of Use folks answer the question: What is user experience design?
Nice PDF on User Experience as Corporate Imperative over at Hesketh. Very close to my personal definition of User Experience
What Is User Experience?
User experience is the sum of all your users’ interactions with your company, its services, and its products.
UXmatters has their definition of UX:
What Is User Experience?
user experience design
User experience design takes a holistic, multidisciplinary approach to the design of user interfaces for digital products. It integrates interaction design, industrial design, information architecture, visual interface design, instructional design, and user-centered design, ensuring coherence and consistency across all of these design dimensions. User experience design defines a product’s form, behavior, and content.user experience
Encompasses all aspects of a digital product that users experience directly—and perceive, learn, and use—including its form, behavior, and content. Learnability, usability, usefulness, and aesthetic appeal are key factors in users’ experience of a product.UX
Acronym—Our favorite acronym for user experience.
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I really liked the various views on user experience that you present here. There seem to be a slow awakening to the fact that user experience is the most critical aspect of most applications and services. If you want yet another perspective you can head over to my blog, the user experience project. I attempted to model the value of user experience using a concept map, it would be interesting to hear what you think.