How Much Does a Project Cost?
One reason the IT boom has flattened out is that the Total Cost of Ownership (TCO) for information systems has been found to be far higher than customers at first realized. Rishab Gosh, in a paper for First Monday, quotes these TCO numbers:
- License fees 5-10%
- Hardware and software costs 15-40%:
- Maintenance, integration, support and training 60-85 %
If we had a better grasp of the TCO for design projects, would we take them all on? One of the lessons to emerge from our Round Table was that co-ordination, which has many facets, is a critical success factor: if it’s not done properly, or is treated as an extra, projects (and the people involved) usually suffer. FirstMonday
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