Challis Hodge’s UXblog

User Experience | Design | Strategy

Business Process Outsourcing

What if a company could reinvent itself without painful reengineering? Instead of reengineering its existing processes and building new processes from scratch, what if it could simply acquire the best practice and best-in-class business processes it needed to transform its business to the extent of radically redefining what the company is and does? What if a company could use plug-and-play business processes to aggregate completely new lines of business � to establish new market channels, to cross-sell new goods and services that complement their current line, to expand their product line without additional capital investment � what some have called “competition by outguessing links in the supply chain”? Business process management makes a whole new world of Business Process Outsourcing (BPO) not only possible, but also practical, manageable and cost effective.

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