Unorthodox Usability
Unorthodox Usability 20 (or so) ways to ensure no one will use your software
Some interesting views on usability in this presentation by Ariel Faigon. One of my favorites is “the great american screwllbar”! It’s a big download–all on one page. Thanks WebWord!
Usability Studies at Microsoft
Good overview of the basic usability test session. At HH we rarely use this most basic of methods for usability testing, instead electing to use hybridized techniques which combine electronic facilitation, co-discovery, etc. with the traditional time-on-task and error tracking.
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